Here's a short video (HD Avaliable)
Note: I am disabling the rootkit scan, because I don't want to restart my computer and I don't need a virus scan. But you shouldn't disable it.
1. Go to this website and download Norton Power Eraser: http://security.symantec.com/nbrt/npe.aspx?lcid=1033
and click download Norton Power Eraser
2.You can either Run it from there or Save it.
3. Accept the License Agreement.
4. Click Check for viruses, by default, it does a rootkit scan so, your computer will need to restart. Once you log back in it will continues scanning for viruses.
5. Once the virus scan is finished it will give you a summary and prompt you to remove the files.
6. If a program or file was removed that should not have been (which doesn't happen often), then click History.
7. Select the session and click next.
8. Click undo, Note: This will undo all of the items in that session, so if a virus was there, it will be restored too. And Restart Your computer.
Now observe the behavior and performance of your computer. Is there a difference? Well, I hope this has helped you in some way.
If you want real-time around the clock protection, I suggest you use Norton Internet Security (NIS). It doesn't slow your computer down, you just install and let it do the rest, no more manual scans. This program also runs multiple virus scans a day.
Download (90-day free trial): http://buy-static.norton.com/prod/html/partner/ING.html
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