If you are running windows 7, and one day turn on your computer and find that both your touchpad and keyboard are not working, that can be fustrating. This is usually the result of a driver conflict in the system files. Fortunately this can be fixed.
First, see if USB devices are working, USB devices won't work on some laptops. If USB devices are working, use a USB keyboard and mouse to logon and do a system restore.
Second, try and boot into safemode, if the problem is the same at the Safemode logon screen, then follow the following steps (If you have your laptop recovery disks, use those).
- Turn your computer off.
- Turn your computer on and (depending on which laptop you have) press either F10 or F11 to load the recovery partition.
- If your laptop has an OEM version of Windows, there will be that manufactorer own version of recovery.
- Then do a system restore, to a date before the touchpad/keyboard malfuncion.
- Once your computer restarts, test to see if the keyboard and touchpad is working.
